We're happy to update that our team has been able to resolve any shipping concerns on new orders going to Canada as of this morning (or 3/1 for future). Any new orders should make it through customs without any issues. We were previously experiencing an influx of packages being returned and had paused shipping while this was investigated. We apologize for any inconvenience this may have caused and can happily say this has been resolved. Please let us know if you have any additional questions.