We want you to be happy with your purchase at Happy Planner. You may return un-used, non-downloadable merchandise for a full refund within 30 days of purchase. Shipping and processing fees cannot be refunded.
Our customer happiness team will provide you with a return merchandise authorization code (RMA) to return items. All items must be returned in new condition and in their original packaging. Should you need to return your apparel, the original tags must be attached and in resell-able conditions (no stains, unwashed & unworn). Credits for returned items will be applied to the credit card that was used to make the original purchase. Credit will be issued within 10 days of the date that the return is accepted by our Warehouse Team.
Please contact our Customer Service Representative for an RMA by calling toll free 240-348-5240 or by email to firstname.lastname@example.org.
Please pack your shipment securely and return it to us via UPS or insured mail for your protection. All returns must be shipped to us freight prepaid as shipping costs are non-refundable.
Please note that all items purchased from our Sale Category and where it states Final Sale on the page are final sale and not eligible for refund.